Shipping and Returns
Shipping Timeline:
- Orders are typically shipped within 2 to 5 business days.
- Depending on the shipping method and destination, delivery may take an additional 7 to 10 business days.
Tracking Your Order:
- Once your order ships, you will receive a confirmation email with a tracking link.
- You can use this link to track your order in real-time.
Modifying or Cancelling Your Order:
- Orders can be modified or canceled within 24 hours.
- Contact customer service ASAP if changes are needed. You can reach them via email or the chat feature. Responses are typically within 24 hours.
Return/Refund Policy:
- If you're unsatisfied with an item, contact us within 3 days of receiving the order.
- We'll work to resolve any issues with a fix, replacement, or refund.
- Customized items cannot be refunded or exchanged once processed.
- Double-check your order details, such as spelling and dates. Refunds will only be issued if the error is on the company’s part.